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What we do

From Knowledge Management strategy to practical implementation.

We help organisations build the strategies, processes, communities and technology needed to make Knowledge Management part of everyday work.

How we work with you

A simple engagement model

Every organisation starts from a different place, so we adapt each step to your needs.

  1. 1

    Understand

    Understand your organisation’s knowledge challenges and what is at stake.

  2. 2

    Assess

    Assess your current KM practices, capabilities and culture.

  3. 3

    Plan

    Define an appropriate KM strategy and implementation roadmap.

  4. 4

    Build

    Configure or develop the supporting tools and communities.

  5. 5

    Embed

    Support adoption, learning and continuous improvement.

Consultancy

KM strategies built around your organisation

We create customised Knowledge Management strategies that strengthen your current infrastructure and set you up for future success, weighing immediate business needs against long-term goals.

Our team has experience across many technologies and frameworks. Whether you already have a platform or are starting fresh, we help through mentoring, training and KM champion support.

Where experienced people are about to leave, we can focus first on Critical Knowledge Retention.

How the KM Blueprint shapes our work

Development

Bespoke knowledge solutions, built properly

We build information and knowledge solutions for organisations of every size: applications, databases, custom integrations and mobile apps, from out-of-the-box cloud to customised on-premise deployments.

We can build bespoke systems from scratch or enhance the ones you have, for example adding analytics to workflow processes, and we support you with care and attention to detail throughout.

With Knoco International

End-to-end KM, from methodology to platform

Knoco brings more than 25 years of KM consulting and training. Tacitous brings the digital platform and implementation. Together we support:

  • KM strategy and governance
  • Communities of Practice
  • Lessons learned
  • Critical knowledge retention
  • Knowledge transfer from retirees and SMEs
  • KM training and capability building
  • AI readiness through structured knowledge
  • Digital KM platforms and implementation
  • Fractional KM leadership and advisory

Keep the knowledge that makes you great.

Talk to us about your knowledge challenges. We will show you the platform and how the Blueprint fits your organisation.

Talk to our team Book a 30-minute call