Privacy & GDPR
Tacitous doesn’t collect any kind of personal information when you use our applications.
We will ask you when we need information that personally identifies you (“Personal Information”) or allows us to contact you. Generally, this information is requested when you want to provide us with your personal data, to give us the opportunity to get in touch with you.
If you choose to create an account on Help Desk to contact the Tacitous Support Team, you enter your email address, name, and surname, password, location. This data is not listed publicly. It is saved within the Help Desk program and is used by the technical support only to get in touch with you.
When you enter a contest or other promotional event, we may ask for information such as your name, address, telephone number, and e-mail address so we can administer the contest and notify winners.
We use Google Analytics (https://www.google.com/analytics ) to track our website traffic. It is a web analytics service offered by Google that tracks and reports website traffic.
We may use your IP address to help diagnose problems with our server and to administer our Web site. Your IP address is also used to help identify you and your time spent at our sites, and to gather broad demographic information. This allows us to see which parts of our site users are visiting. We do not link IP addresses to anything personally identifiable. This means, for instance, that a user’s session will be tracked, but the user will remain anonymous. We do not use this information for any other purposes.
When a user submits personal information, it is kept on a private server not accessible from the Internet. This limits the possibility of any malicious use of your information.
Credit Card Purchase: Tacitous doesn’t process credit card data itself. All payments are accepted through the payment service providers https://fastspring.com/, https://stripe.com/, and https://www.paypal.com. Information about your credit card is not kept in or recorded by Tacitous, it is simply passed through to the credit card company. In this respect, credit card purchase on the internet is like a credit card purchase at any store.
Such information as email address, name, and surname, transaction ID, a serial number are kept by Tacitous or further delivery and/or registration of the product.
GDPR (General Data Protection Regulation) Privacy Rights
It gives citizens of the European Economic Area (EEA) certain rights when you use services that process personal data. To allow you to exercise these rights, we made changes, so you can now better control your data.
The GDPR provides the following rights for individuals, many of which apply whatever the basis of processing, although there are some exceptions:
- The right to be informed how personal data is processed
- The right of access to their personal data
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Rights in relation to automated decision making and profiling
If you believe we have the wrong data about you, or that your data is incomplete, or you want to delete your data, or you want to object to the processing of certain forms of data or just want to access it and receive a file from us containing this data, feel free to contact us.
Use of personal information
Tacitous software does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Tacitous behalf unless such transfer is legally required. Similarly, it is against Tacitous policy to sell Personal Information collected online without consent. In short, Tacitous does not sell registrant information to lists. In some cases, Tacitous may use a visitor’s personal information to understand overall patterns for site usage, to contact the user for clarification on inaccurate information, or to follow up on a customer service issue. Personal information may include name, address, telephone number, etc.
Links to other sites
We use third-party advertising companies to serve ads when you visit our Web site. These companies may use aggregated information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by these companies, please see: www.networkadvertising.org
We may use third-party advertising companies to serve ads when you visit our website.
Purpose of cookies on this website
We collect a number of cookies from our users for various reasons, not least to track our own performance – but also to let us serve you content tailored to your own specifications, hopefully improving your overall experience of the website. Amongst other things, the cookies we use allow users to register to make comments, allow us to calculate how many visitors we have and how long they stay on our site.
Contact – Inquiry of access
If you an inquiry please contact us via support @ tacitous . com
Tacitous website is not structured to attract children. Accordingly, we do not intend to collect Personal Information from anyone we know to be under 13 years of age.
YouTube API Services
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