Knoco brings world-class KM expertise, methodology and training. Tacitous brings the digital platform and implementation approach.
Tacitous has entered a strategic partnership with Knoco International, the Knowledge Management consulting and training organisation with more than 25 years of experience helping organisations around the world learn from what they know.
“Knoco brings world-class KM expertise,” said Jordan Richards, Founder of Tacitous. “Together we can take organisations from KM strategy to a working platform their people actually use.”
Why this partnership matters
Most organisations already value their knowledge. What they often lack is a working model for it. Expertise sits in silos, lessons learned are captured inconsistently or not at all, Communities of Practice start with energy and then stall, and when experienced people retire their knowledge leaves with them. At the same time, AI initiatives are being launched on top of institutional knowledge that has never been structured or validated.
Solving this takes two things that rarely come from the same place: proven KM methodology, and technology designed around that methodology rather than bolted on afterwards.
Who brings what
Knoco contributes KM expertise, methodology, advisory and training experience. Tacitous contributes the digital platform, tools and implementation capability. Clients get one joined-up approach instead of a consultancy report on one side and a software licence on the other.
What we can support together
KM strategy and governance; Communities of Practice; lessons learned; critical knowledge retention; knowledge transfer from retirees and subject matter experts; KM training and capability building; AI readiness through structured institutional knowledge; digital KM platforms and implementation support; and fractional KM leadership and advisory support.
A shared commitment
Both organisations share the same belief: Knowledge Management is not about storing documents. It is about how organisations learn, collaborate, make decisions and turn experience into performance. If your organisation wants to strengthen its KM or prepare for AI transformation, we would be glad to talk.